BugSmash

BugSmash helps SaaS founders, product teams, and agencies keep their apps healthy by providing ongoing bug fixing, technical support, and product maintenance handled by senior developers on a predictable monthly plan. Instead of scrambling for freelancers or overloading an in-house team, BugSmash steps in as a dedicated, ongoing “bug and maintenance squad” that lives inside the product’s GitHub and workflow, fixing issues, cleaning technical debt, and keeping things stable so teams can focus on growth and features.

BugSmash is built for founders and teams who already have a product in production but struggle to keep up with all the bugs, regressions, and tech chores that never seem to end. The service is designed as a long-term partnership: it is not a one-off project or feature build, but a consistent maintenance engine that handles the constant stream of issues that slow teams down. This is especially helpful for non-technical founders or lean teams that do not have enough internal engineering capacity to handle both new development and maintenance at the same time.

The core promise is simple: send in product bugs and technical issues, and BugSmash handles them quickly, with clear communication and minimal friction. Clients submit issues using tools they already know—GitHub, Slack, email, or other standard channels—so the process fits into existing workflows. BugSmash then triages, estimates, and fixes these issues, creating clear pull requests with tested code. This helps keep the codebase clean while reducing the mental load on founders and product managers.

BugSmash focuses on modern SaaS stacks, especially those built with frameworks and tools like Ruby on Rails, Laravel, Django, Node.js, React, Next.js, Vue, and related technologies. The solution is ideal for production apps that already have users and revenue, where stability and reliability directly affect customer satisfaction and churn. Instead of chasing new agencies or freelancers for every bug, clients get a consistent senior team that understands the product history and codebase over time.

A major strength of BugSmash is its senior-only development team. Work is handled by experienced engineers who understand not just how to fix a bug, but how to avoid introducing new ones. This reduces the risk of “quick fixes” that cause more problems later. Because the same team works on the product month after month, they build context, which leads to faster diagnosis, better solutions, and fewer surprises.

Communication is kept clear and simple. BugSmash provides regular updates on what is being worked on, what is done, and what is coming next. Clients get visibility into their queue of issues, estimated effort, and progress, so they always know where things stand. This makes it easier for founders and product owners to plan releases, communicate with stakeholders, and make informed decisions about priorities.

Pricing is structured as a fixed monthly subscription with different tiers based on how many hours or number of issues are handled per month. This gives teams predictable costs, unlike hourly freelancers or traditional agencies that can be difficult to budget for. Some plans on AppSumo offer lifetime deals with defined monthly limits, giving smaller teams a cost-effective way to secure ongoing technical help without hiring full-time engineers.

BugSmash is particularly useful for handling the “maintenance iceberg” that most products face: small bugs, UI glitches, performance issues, dependency updates, security patches, and other technical tasks that are easy to ignore but add up over time. By steadily clearing this backlog, BugSmash helps products feel faster, more reliable, and more polished to end users. This can reduce churn, cut down on support tickets, and improve overall customer satisfaction.

Another advantage is that BugSmash is focused on existing products, not new builds. Many agencies prefer big new projects; BugSmash specializes in the unglamorous but essential work of maintenance and bug fixing. This focus allows the team to refine their processes for triaging, estimating, and solving production issues quickly and safely. For clients, it means they are working with a partner who actually wants to handle the “hard-to-love” tasks that internal teams often postpone.

Security and reliability are taken seriously. BugSmash works directly in code repositories, follows standard development workflows, and uses pull requests so clients can review changes before they go live. This keeps control in the client’s hands while still offloading the heavy lifting. The team also helps with dependency updates and security-related fixes, reducing the risk of vulnerabilities and compatibility problems.

BugSmash also supports technical product improvement beyond pure bug fixing. Over time, the team can help reduce technical debt, refactor problematic areas of the codebase, and improve performance. This gradual improvement, done month by month, makes the product easier to maintain, less fragile, and more pleasant to work on for any internal developers.

For agencies, BugSmash can act as a white-label maintenance partner, taking care of ongoing support and bug fixing for client projects after launch. This frees agency teams to focus on new builds and high-value work while still offering reliable post-launch support. For startups and SaaS founders, BugSmash acts like an experienced in-house maintenance team without the cost and commitment of multiple full-time hires.

The onboarding process is straightforward. After sign-up, BugSmash reviews the product, tech stack, and current backlog, then sets up access to repositories and communication channels. From there, clients start submitting issues, BugSmash prioritizes them based on impact and complexity, and work begins. Most plans allow multiple issues to be active at a time, depending on the tier, so there is constant progress on the backlog.

BugSmash is especially valuable for teams that:

Have a working SaaS or web app with paying users.
Feel behind on bug fixing, maintenance, or technical debt.
Want senior engineers but cannot justify more full-time hires.
Prefer predictable monthly costs over variable agency invoices.
Need a reliable, long-term partner for ongoing technical care.
By turning bug fixing and maintenance into a steady, managed process, BugSmash helps products stay stable, secure, and pleasant to use, while freeing founders and teams to focus on strategy, features, and growth.

Key Features

Ongoing bug fixing for existing SaaS and web applications.
Senior-only development team for reliable, high-quality fixes.
Simple issue submission via GitHub, Slack, email, and common tools.
Fixed monthly subscription with predictable pricing and clear limits.
Lifetime deal options (via AppSumo) for long-term budget-friendly support.
Support for popular modern stacks like Rails, Laravel, Django, Node, React, and more.
Regular progress updates and transparent communication on active issues.
Pull-request based workflow for safe, reviewable code changes.
Technical debt reduction and refactoring as part of ongoing work.
Dependency and security updates to keep production apps stable and secure.
Ideal for founders, SaaS teams, and agencies needing maintenance, not new builds.
Designed as a long-term maintenance partner rather than a one-off project shop.

TL;DR

BugSmash is a monthly bug-fixing and maintenance service for production SaaS and web apps, handled by senior developers who work directly in your GitHub and existing workflows to fix bugs, clear technical debt, and keep your product stable, secure, and fast. It is tailored for founders, SaaS teams, and agencies that already have a working product but lack the time or capacity to keep up with bugs, regressions, and tech chores. With predictable subscription pricing (including lifetime deal options on AppSumo), clear communication, and support for modern stacks like Rails, Laravel, Django, Node, and React, BugSmash acts as a long-term maintenance partner so internal teams can focus on building new features and growing the business while the constant stream of issues is quietly handled in the background.